![]() To delay treatment is to delay necessary care, and when failed communication systems cause these delays, hospitals can face serious repercussions, up to and including legal liability. In 2021, another sentinel event, delays in treatment, was reported 97 times. Use Provider- and Patient-Centered Solutions It can even reduce the chance of the event occurring in the first place. This is why a clinical communication system that automatically escalates alerts based on severity and notification type can save time, money, and-most importantly-lives. Furthermore, the severity of a sentinel event can be reduced when providers are able to respond to the correct alarm promptly. A sentinel event may be altogether avoidable if alarms are properly managed and escalated to the right person with the appropriate level of need. Solutions that adjust notification sounds based on alert type help the end user understand the nature of the patient event before they even look at their phone or computer. Alarm fatigue is costly-timely response to critical alarms can be the difference between life and death, but their uniqueness is significantly diluted when all or most alarms sound the same.Ī communication system that can prioritize and manage alerts and notifications accurately addresses alarm fatigue by distinguishing notifications based on event and call type. It’s no wonder fatigue sets in when staff can’t easily distinguish between routine alerts and true all-hands-on-deck emergency calls. ![]() Care team members face notification overload during every shift due to excessive alerts, false alarms, and multiple patient monitoring devices competing for their attention. Providers across the care team continuum will almost certainly face alert & alarm fatigue at some point in their careers. ![]() So, how does a healthcare system reduce sentinel events using effective communication tools and strategies? Reduce Alarm Fatigue With that in mind, it’s apparent that reducing these events should be a top priority, and the outcomes are likely to have wide-ranging benefits for health systems, providers, and patients. These reports were among 1,197 total cases reported to The Joint Commission last year-the highest number reported since the Commission began recording these cases in 2007.
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